Policies
RETURNS / EXCHANGES / REFUNDS POLICY:
We present the products on our website as accurately as possible. However, if you feel there is a discrepency between the item pictured and the item that you received, please contact us for customer service. We will evaluate your request and may arrange return shipping, exchange or store credit at our sole discretion. Returns, Exchanges or Refunds Valid Only within 30 Days of Original Purchase Date.
Manufacturer’s Defects:
In the event of manufacturer’s defects, please contact us. We may arrange return shipping and the item(s) in question will be evaluated by our expert staff for defects and may be replaced, refunded or a store credit issued at our sole discretion. This policy does not cover standard wear and tear or damages caused by the user of the product.
SHIPPING INFORMATION:
Tribal Gear ships worldwide to every country except for the Philippines. We calculate shipping charges using a table based method which accounts for the type of products you ordered and your shipping location. Please note that we charge only for the most expensive shipping class of products in your order, not each class in your order. We reserve the right to cancel an order and issue a refund for any reason. All prices in US Dollars. This policy is subject to change without notice.
Western USA
ARIZONA, CALIFORNIA, COLORADO, IDAHO, MONTANA, NEVADA, NEW MEXICO, OREGON, UTAH, WASHINGTON, WYOMING
Free Shipping on USA orders $100.00 or greater
Backpacks: $8 + $2 for each additional item
Beenies: $5 + $1 for each additional item
Caps: $7 + $2 for each additional item
Ladies’ Tee Shirts: $6.50 + $1 for each additional item
Longsleeve Tee Shirts: $6.50 + $1 for each additional item
Mens’ Tee Shirts: $6.50 + $1 for each additional item
Mugs: $6.50 + $1 for each additional item
Outerwear: $8 + $2 for each additional item
Patches: $4 + $1 for each additional item
Pins: $4 + $1 for each additional item
Socks: $4 + $1 for each additional item
Stickers: $4 + $1 for each additional item
Sunglasses: $4 + $1 for each additional item
Wallets: $4 + $1 for each additional item
Eastern USA
EVERYWHERE ELSE WITHIN THE CONTIGUOUS 48 UNITED STATES
Backpacks: $12 + $2 for each additional item
Beenies: $5 + $1 for each additional item
Caps: $7 + $2 for each additional item
Ladies’ Tee Shirts: $6.50 + $1 for each additional item
Longsleeve Tee Shirts: $6.50 + $1 for each additional item
Mens’ Tee Shirts: $6.50 + $1 for each additional item
Mugs: $6.50 + $1 for each additional item
Outerwear: $12 + $2 for each additional item
Patches: $4 + $1 for each additional item
Pins: $4 + $1 for each additional item
Socks: $4 + $1 for each additional item
Stickers: $4 + $1 for each additional item
Sunglasses: $4 + $1 for each additional item
Wallets: $4 + $1 for each additional item
Elsewhere in the USA
ALASKA, HAWAII, AFOS, FPOS, ETC.
Backpacks: $12 + $2 for each additional item
Beenies: $5 + $1 for each additional item
Caps: $7 + $2 for each additional item
Ladies’ Tee Shirts: $6.50 + $1 for each additional item
Longsleeve Tee Shirts: $6.50 + $1 for each additional item
Mens’ Tee Shirts: $6.50 + $1 for each additional item
Mugs: $6.50 + $1 for each additional item
Outerwear: $12 + $2 for each additional item
Patches: $4 + $1 for each additional item
Pins: $4 + $1 for each additional item
Socks: $4 + $1 for each additional item
Stickers: $4 + $1 for each additional item
Sunglasses: $4 + $1 for each additional item
Wallets: $4 + $1 for each additional item
Canada
Backpacks: $45 + $2 for each additional item
Beenies: $25 + $2 for each additional item
Caps: $25 + $2 for each additional item
Ladies’ Tee Shirts: $25 + $2 for each additional item
Longsleeve Tee Shirts: $25 + $2 for each additional item
Mens’ Tee Shirts: $25 + $2 for each additional item
Mugs: $25 + $2 for each additional item
Outerwear: $45 + $3 for each additional item
Patches: $25 + $2 for each additional item
Pins: $25 + $2 for each additional item
Socks: $25 + $2 for each additional item
Stickers: $25 + $2 for each additional item
Sunglasses: $25 + $2 for each additional item
Wallets: $25 + $2 for each additional item
Central America
BELIZE, COSTA RICA, EL SALVADOR, GUATAMALA, HONDURAS, MEXICO, NICARAGUA, PANAMA
Backpacks: $50 + $5 for each additional item
Beenies: $30 + $3 for each additional item
Caps: $30 + $3 for each additional item
Ladies’ Tee Shirts: $30 + $3 for each additional item
Longsleeve Tee Shirts: $30 + $3 for each additional item
Mens’ Tee Shirts: $30 + $3 for each additional item
Mugs: $30 + $3 for each additional item
Outerwear: $50 + $5 for each additional item
Patches: $30 + $3 for each additional item
Pins: $30 + $3 for each additional item
Socks: $30 + $3 for each additional item
Stickers: $30 + $3 for each additional item
Sunglasses: $30 + $3 for each additional item
Wallets: $30 + $3 for each additional item
Europe
UK, FRANCE, GERMANY, SPAIN, PORTUGAL, SWITZERLAND, ITALY, GREECE, MACEDONIA, BELGIUM, NORWAY, FINLAND, SWEDEN, ICELAND, AUSTRIA, HOLLAND, WESTERN RUSSIA, UKRAINE, ETC.
Backpacks: $75 + $10 for each additional item
Beenies: $30 + $3 for each additional item
Caps: $30 + $3 for each additional item
Ladies’ Tee Shirts: $35 + $5 for each additional item
Longsleeve Tee Shirts: $35 + $5 for each additional item
Mens’ Tee Shirts: $35 + $5 for each additional item
Mugs: $30 + $3 for each additional item
Outerwear: $75 + $10 for each additional item
Patches: $30 + $3 for each additional item
Pins: $30 + $3 for each additional item
Socks: $30 + $3 for each additional item
Stickers: $30 + $3 for each additional item
Sunglasses: $30 + $3 for each additional item
Wallets: $30 + $3 for each additional item
Elsewhere in the World
AFRICA, ASIA, AUSTRALIA, SOUTH AMERICA AND EVERYWHERE ELSE OUTSIDE OF ANY OF THE ABOVE LISTED REGIONS.
Backpacks: $60 + $5 for each additional item
Beenies: $30 + $3 for each additional item
Caps: $30 + $3 for each additional item
Ladies’ Tee Shirts: $30 + $3 for each additional item
Longsleeve Tee Shirts: $30 + $3 for each additional item
Mens’ Tee Shirts: $30 + $3 for each additional item
Mugs: $30 + $3 for each additional item
Outerwear: $60 + $5 for each additional item
Patches: $30 + $3 for each additional item
Pins: $30 + $3 for each additional item
Socks: $30 + $3 for each additional item
Stickers: $30 + $3 for each additional item
Sunglasses: $30 + $3 for each additional item
Wallets: $30 + $3 for each additional item
WE DO NOT SHIP TO THE PHILIPPINES
If you have any additional questions or comments please contact us.
PAYMENT POLICY:
We accept all major credit cards through Paypal. Paypal uses industry standard 128 bit encryption to ensure the privacy of your payment data during transmission. We do not store your credit card data or even see it during the payment process. You may also use your Paypal account. In some cases Paypal will require you to use your Paypal account, such as when your credit card is linked to your Paypal account.
PRIVACY POLICY:
This policy describes how we protect your personal information and how we are constantly working on improving this policy.
1. We do not sell, rent or give away personal information to any third party.
2. We disclose limited personal contact information to verified requests by law enforcement.
3. You can access your account online and make any changes to your information to keep it up to date.
4. We will provide you with notice if our policy changes.
5. We use safe and secure technology to keep your information secure on tribalgear.com
TERMS OF USE
Welcome to tribalgear.com website (the “site”).
Use of Site
You represent and warrant that you are at least 18 years old or you’re visiting the site under the supervision of a parent or guardian. You also agree to be the account holder or have permission of the account holder to make a payment using paypal, visa, mastercard, american express or discover.
Reviews and Comments
Unless otherwise provided, anything submitted or posted on this site or is provided to us is treated as nonconfidential and nonproprietary as well as royalty free.
Intellectual Property
All text, graphics and images on this site belongs exclusively to Tribal Gear and is protected by the U.S.and international copyright laws.
Typographical Errors
In the case of a product listed at an incorrect price or with incorrect information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your card has already been charged and your order is canceled we will immediately issue a credit to your credit card in the full amount of the charge.
Applicable Law
This site is created and controlled by us in the State of California, USA. The laws of the State of California will govern these disclaimers, terms and conditions.
Disputes
Any dispute related to your visit to the Site or to any purchase through the Site shall be submitted to confidential arbitration in San Diego, California.
Severability
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
Our Address
Please send questions and comments to: